Returns & Exchanges
Due to hygiene and safety regulations, we can only accept returns on fragrances that are unopened, unused, and still in their original cellophane gift wrap.
1
Notify Us
Contact our support team within 14 days of receipt to request a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the unopened item in its original shipping box with sufficient padding to prevent breakage during transit.
3
Dispatch Package
Send the parcel using a tracked service to the return address provided by our customer service team.
4
Refund Processing
Once inspected and approved, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing